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SOCRATES
ADMINISTRATION:
Contact Dale Carrison
Ph: 507-388-4264 or
Cell: 507-327-1871


DATA AND INTERNET ACCESS PROBLEMS:
Zayo
Ph: 1-877-996-6869
(option 1 – option 2 – option 4)


EQUIPMENT MAINTENANCE SUPPORT AND PROBLEMS:
Contact Matt Shaw,
Consulting Engineer
Ph: 320-259-6944 or
Cell: 320-310-2689


VIDEO PROBLEMS:
Contact Dale Ericson
Video Manager
Cell: 507-381-0588 or
Ph: 507-834-6567
OR
Zayo
Ph: 1-877-996-6869
(option 1 – option 2 – option 1)

 

SCSC > SOCRATES > Technical Support > Problem Contact Phone Numbers
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Problem Contact Phone Numbers


To report video problems:

Contact SOCRATES Video Manager, Dale Ericson, for all video problems:

Cell: 507-381-0588 or Ph: 507-834-6567
OR
Zayo 1-877-996-6869 (option 1 – option 2 – option 1)

To report data and Internet access problems:

Contact Zayo for all data transfer and Internet access and related telecom problems: 1-877-996-6869 (option 1 – option 2 – option 3)

Contact Matthew Shaw, Consulting Engineer for equipment maintenance, support, and problem resolution: Ph: 320-259-6944 or Cell: 320-310-2689.

To report data and/or video related concerns and unresolved problems and to request new, changed, or termination of telecommunications lines and/or price quotes on new telecommunications lines or equipment:

Contact Dale Carrison at the SOCRATES office: 507-388-4264

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Page last updated: 1/11/08